This is a very nice beginner guitar bundle. For the price, I am impressed with the physical quality of the guitar and it sounds great. For shipment this was packaged well and it appears that it was packed and boxed up with care, which says a lot about the way Donner approaches things. The guitar case is a bit flimsy, but it will protect the guitar a bit for traveling to lessons or a friend's house. Just don't bang it around in this case. It also has straps so you can carry it on your back. The front pouch will hold the accessories and your music easily. This is a good value for sure. This kit is not the finest that you will ever see, but it is not supposed to be. For a beginner it will be hard to beat at this price point and it looks and sounds like it costs a bit more.The kit comes with an electronic tuner, which is great. Sadly the one I got is defective and is difficult to read. I did contact customer support and sent them pictures twice, but after their initial reply I have heard nothing from them. It is unfortunate that a company that delivers a product that they should be proud of drops the ball over a cheap accessory. I debated dropping one star-- not so much for the faulty tuner, but more for the weak customer service. I'll have to buy a different tuner, but there is a nagging concern about what I should expect should a more serious issue develops where I need an actual solution. Still, I kept it at 5 stars because the main item, the guitar, is nice and sounds delightful even if the tuning is off a bit. I dare say that if Donner can continue to produce products that balance quality and price, and can develop a customer service model to match, they will earn a reputation that is second to none.I may update this review if needed as time goes on and this guitar gets some mileage.